INNERWEST GENERAL PRACTICE
PRIVACY POLICY
The ways in which this practice complies with the legislation and the NPPs is set out below:
Collection
It is necessary for us to collect personal information from patients and sometimes others associated with their health care in order to attend to their health needs and for associated administrative purposes.
Use and Disclosure
A patient’s personal health information is used or disclosed for purposes directly related to their health care and in ways that are consistent with a patient’s expectations. In the interests of the highest quality and continuity of health care this may include sharing information with other health care providers who comprise a patient’s health care team from time to time.
In addition there are circumstances when information has to be disclosed without patient consent, such as:
• Emergency situations
• By law, e.g. mandatory reporting of some communicable diseases
• It may be necessary to disclose information about a patient to fulfil a medical indemnity insurance obligation
• Provision of information to Medicare or private health funds if relevant for billing and medical rebate purposes
There are some necessary purposes of collection for which information will be used beyond providing health care, such as professional accreditation, quality assessments, clinical auditing, billing, service monitoring activities, and disclosure to a clinical supervisor.
In general, a patient’s health information will not be used for any other purposes without their consent.
Data Quality
All patient information held by this practice relevant to the functions of providing health care will be maintained in a form that is accurate, complete and up to date.
Data Security
The storage, use, and where necessary, transfer of personal health information will be undertaken in a secure manner that protects patient privacy. It is necessary for the practice to keep patient information after a patient’s last attendance for as long as is required by law or is prudent having regard to administrative requirements.
Openness
This practice has made this and other material available to patients to inform them of our policies on the management of personal information. On request this practice will, generally, let patients know what sort of personal information we hold, and for what purposes, and how we collect, hold, use and disclose that information.
Access and Correction
Patients may request access to their personal health information held by this practice.
All request for access to personal health information will be referred to the practice Privacy Officer.
The practice encourages patients to ensure that information held is accurate and up to date and to amend any information that is inaccurate.
There are some circumstances in which access will be restricted or denied and the reason for this will be explained.
A charge may be payable where the practice incurs a cost in providing access. This is for administrative costs such as photocopying, etc.
This practice acknowledges the right of children and young people to privacy of their health information. Based on the professional judgement of the doctor and consistent with the law, it might be necessary at times to restrict access to personal health information by parents or guardians.